Privacy Policy

Effective Date: 01st January, 2026

Welcome to the website of Primis Renewables (“Primis Renewables”, “we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our advertisements, submit forms, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

When you:

Complete a contact form
Request a quote or consultation
Subscribe to updates
Respond to advertisements
Communicate with us directly

We may collect:

Name
Email address
Phone number
Company name
Property or project information
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referral sources
Cookies and tracking data

2. How We Use Your Information

We may use your information to:

Respond to enquiries and requests
Provide quotations and services
Improve our website and user experience
Send updates, marketing communications, and promotional content
Deliver and optimise advertising campaigns, including Meta (Facebook and Instagram) advertisements
Analyse website traffic and campaign performance
Comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve functionality and measure advertising effectiveness.

This may include the Meta Pixel and similar analytics tools that help us understand user behaviour and improve our advertising performance.

These technologies may collect information about your browsing activity across websites and devices.

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

4. Meta (Facebook & Instagram) Advertising

We may use Meta advertising services, including:

Meta Pixel
Conversion tracking
Custom audiences
Remarketing campaigns

These tools may collect data such as:

Website visits
Actions taken on our website
Ad engagement

This information helps us measure ad performance and deliver relevant advertisements.

For more information about how Meta processes data, please review Meta’s Privacy Policy: https://www.facebook.com/privacy/policy/

You can manage your ad preferences through your Facebook or Instagram account settings.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

Service providers and contractors who assist in operating our business
Advertising and analytics partners
Website hosting providers
Legal or regulatory authorities when required by law

All third parties are expected to handle your information securely and in accordance with applicable privacy laws.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including legal, accounting, and reporting requirements.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Withdraw consent to marketing communications
Object to certain processing activities

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Primis Renewables
Unit C2, Cosford Business Park

Long Lane, Neachley

Shifnal, Shropshire

TF11 8PJ

info@primisrenewables.co.uk
+44(0)1952 97 11 46
https://www.primisrenewables.co.uk/

Lawful Basis for Processing

We process personal information under one or more lawful bases, including:

Consent
Contractual necessity
Legitimate interests
Legal obligations

International Transfers

Where personal information is transferred outside the UK or EEA, we take appropriate safeguards to ensure adequate protection of your information.

Complaints

UK users may lodge complaints with the Information Commissioner’s Office (ICO): https://ico.org.uk